Took a trip into Rwanda, so that our company may hold the 1st Standard Duathlon Event in Rwanda (Nyagatare) - Kigali Car Rentals helped us out! Communication was great, the... read more ease of usage, as well the RAV4 itself! The process and affordability was spot on - you can’t go wrong!

  We organised a driver and car through Frank at Kigali cars. Communication beforehand was excellent and the car arrived on time at the right location. Our driver, Emmanuel, was very... read more helpful throughout our trip to see the gorillas in Uganda and basically acted as a tour guide over the 4 days of our trip. Emmanuel went above and beyond what was required / expected and was also fun to chat with during the long drives.

  This is definitely one of the most impressive experience in Rwanda of mine. I searched about more than 20 companies online and found this agency was the cheapest option for... read more a solo traveler. It costed only a half of normal standard price of Safari tour companies. But still, the experience is so awesome and never be forgettable.

The itinerary was like meeting with the driver at 5 in the morning and we headed to the akagera National Park taking two and a half hours, arriving at the park at around 7:30. We had a spent almost 7 hours there to go through the south gate to the north gate, almost the entire places of this National Park.
Capturing a lots of animals running around Savannah, the scenery was almost like something on movie. On the road we've got a small trouble as we are stuck in the mud, however the other ranger give us some help to get out of the mud and also a great experience for me to feel 'Africa' (I would say such little happenings make your experience special, rather than just visiting a zoo)!

I'm very sure to be back here in the near future and will hopefully contact to this company again.

  Great car and service, super easy and reliable communication with frank via WhatsApp. Driver was on time and the whole rental was safe and sound. Will rent again with frank... read more and KigaliCarRental.

  Frank delivered on all on his promises, We wanted a Rav 4 and we got a black, very well maintained Rav 4, That was actually newer than i was expecting... read more (Bonus). Car drove lovely, everything worked as it should have with the car. make sure you get an automatic, Really glad we had an auto in the end. Frank was very quick to reply to emails, and couldn't have been more helpful. The car was delivered on time to our hotel and was picked up on time from the same hotel. They told me not to speed and what happened, i got done by a speed camera after being in the car after the first 20mins (Speed cameras do work and they will get you, Don't take the risk). They do tell you not to drive at night, after Leaving The volcanoes later than planned, we ended up getting in to Kigali at night, Truly an experience i never want to go through again, i think i aged about 20yrs in the process and i was in the passenger seat. I didn't think it would be that bad at night, wrong!! Don't take the risk if it can be avoided it's just not worth it. Would only hire a vehicle From these guys in future.

  Rented a car here to go to Akagera. It was a Prado in perfect condition. Delivery and return was taken perfect care of.

  Would totally recommend, Frank gives excellent service and always responds quickly on whatsapp or by call. He also provided us some camping equipment at a good price. The car was... read more in good conditions to drive around the country for around 10 days.
Beware of traffic cameras !!!

  We rented a Toyota Rav4 for 2 weeks. The overall experience was okay but we had some disappointments: we found a lot of cockroaches in the car, which was very... read more annoying and disgusting. The car was dirty and one of the tire was a little bit flat. But Frank answers quickly (and lapidary) on Whatsapp, that is for sure.

  Had a very good experience using Kigali Car Rentals. Frank was very helpful and facilitated that a vehicle was dropped off at our place of accommodation the night before so... read more that we were able to leave to Akagera very early the following morning. Vehicle was reliable (Toyota Rav) and perfect for my wife and I.

  We rented a Rav4 for a week from Frank. Great service, speedy response to emails and generally very positive experience. They dropped off and picked up the car from our... read more hotel making everything really easy.

Would recommend.

  We just hired a Toyota RAV4 with Frank for one week. Everything worked out very fine! It started with an immediate response after my first mail and lasted until the... read more drop of at KGL airport. Easy going and very smooth service even after some changes in pick-up and drop-off locations. The car itself was reasonable for our needs ( self-driven tour from Kigali-Akagera-Nyungwe-Lake Kivu) and in proper shape.
I highly recommend Frank‘s service and would chose it again next time.

  We rented a car for three days from Frank to go to Akagera. It was delivered to our hotel then picked up from the hotel we returned to, all very... read more smooth. The car was without problem and good for a drive through Akagera.
We also rented a car with a driver (Godwin) from Frank to travel to Bwindi Impenetrable Forest in Uganda. Again the car was without problem and the driver was friendly, informative and very very helpful. We were all getting over illness and not at full strength. Godwin somehow managed to get us on to the short trek to the gorillas - meaning we found them within 10 minutes of walking - amazing!
Not only did we have a hassle free and excellent hire experience Frank helped us out hugely pre arrival. We had bought our gorilla permits from UWA and were told we had to collect them in Kampala. We were flying in and out of Kigali and not going anywhere near Kampala. Frank arranged for someone to pick them up for us before we arrived for which he charges us the very reasonable rate of 50USD. He kept in close touch via whatsapp so I was confident that we were going to receive the permits.
I would just make two suggestions - and these are nothing to do with the service we received but our stupidity. Don't fill a landcruiser with fuel - it has an enormous tank and we only used a fraction of it to get to Akagera and back! Beware of speed cameras - we got caught!
I couldn't recommend Frank more highly.

  Frank and his team were communicative, helpful and straightforward to work with. They came far out of town for a prompt dropoff of the vehicle where we were staying. We... read more had a problem with the brakes on our car mid trip and Frank helped us resolve it quickly and amicably. I would not hesitate to recommend Kigali car rentals and plan to use them again when I return to Rwanda.

  I forgot how we came across Frank and the team, but we’re glad we did. Like many others, we rented a RAV 4 for a self-drive tour of Rwanda’s national... read more parks. We had the car for 8 days total. Picking up the car was simple - met us at hotel. Payment also simple - paid US dollars upon pick up. Frank’s communication was clear and immediate from day one through the end of the car hire. The RAV 4 has seen better days, but that was actually perfect since the roads and driving are likely to leave a mark, and the car purred like a kitten throughout.