The best car rental I have ever seen. Thank you for your service.
They delivered the car to my hotel. The car was in a perfect condition. They brought... read more me to the airport after checking out the car.
Thanks again. You really deserve five .

  Great experience with Frank and his team. All very efficient and vehicle ran like a dream even though we did some big mileage. Will definitely use when we return next.

  Got a great Toyota Land Cruiser from Frank and the team, communication was excellent and the car was great. Just the thing for the Rwandan roads, some of which can... read more be challenging. The prices were very reasonable and there was none of the messing about you normally get with car rentals! Will look forward to renting a car from Frank when I return next year to do the Virunga park. All the best guys!!

  Amazing service, trust and honesty are the main things in looking when i deal with every thing and i can say i was 100% sure to rent from them, nice... read more peoples and also helping what ever u need even with discount, u should try them!

  I really enjoyed service of Kigali Car rentals. They delivered me even two cars (Toyota Rav4 and Toyota Land Cruiser Prado). From the beginning I wanted to take only rav4... read more but as soon I said that I am going to visit Akagera park Frank said that it is better for me to get Prado and offered affordable price. I agreed and haven't regret. Later guide in Akagera said to me that it was a wise dicision because it could be hard to drive there especially after rain. With Prado I haven't encountered any difficulties during the whole my trip. During a trip Frank was always available through whatsapp so when I wanted to extend my rental I could do it easily.

  Very responsive and friendly staff. Frank was responding immediately. The car was clean and we had no problems driving 1200 km incl. in villages and mountains. Very much recommended

  The rental was very good.
Frank responds very fast. The whole process was very easy and the car was also very good at very low prices. Perfect car rental... read more company!

  A very nice expiriance. We had a land cruiser for almost 2 weeks. At some point on the way we had a flat tyre and we had hardly managed to... read more change to the spare. And in the evening when we returned to our hotel they came took the car replace the flat tyre and gave us back the car fixed and completely washed and clean.

  Fast & reliable, the cars were in good condition all the times I ve rented from them ( 3-4 ).
Highly recommend them, especially the manual gear Prado with the... read more turbo engine and excellent tires.

  These guys really shine with quick replies (WhatsApp in this case), good information and flexibility. The car was as expected and clean, delivered and picked up to/from places of my... read more choice in Kigali. I didn't see anything fishy in the hiring contract either.

So: Recommendation, would hire from them again :).

The only thing that could be improved in my opinion is the refuelling policy: When I got the car, the gas tank was nearly empty. Returning the car with about the same amount of gas is slightly trickier than necessary. I prefer to receive it full and return it full - as most of the car rental places do.

  We have rented a 4x4 Toyota Prado in last minute for two weeks. During covid-19, this was of course facilitated and easy to manage.
Though the delivery was 45mins late,... read more we were very pleased with the quick hand over.
The vehicle was in a good state and we had no issue during our trip except for a tire we had to repair. They are old and slick, so be careful where you drive.
It's very easy to get in touch at anytime thanks to WhatsApp should you encounter any issues.
It was super convenient to be able to drop the car at the airport, late in the evening just before our departure.

  The service is really good. Cars are very good. Comfortable, at a very good price to meet anyone's pocket. Can't wait to Rent one of your cars again.

  Good experience. They brought the car and picked it up where we were.
The only bad surprise was the fact that a rental day start in the morning and ends... read more in the evening, while we thought that it was on a 24h basis. As we started the rental at noon, we lost half a day of rent.

  We took the car to Akagera National Park. I can’t highlight enough how reliable the vehicle was. Despite all the dirt roads it was able to withstand the long drive.... read more We will definitely use their service again!

  Hello guys,

I want to recommand Kigali car rentals, and especially Frank.

In 'corona time', things are a bit chaotic...
The itinerary changes, but frank managed it all... read more and got us the toyota prado we agreed on.

The car was clean and 'African fit', we used it for two weeks without any prob.

I would suggest that frank and his team will maintain their cars better, (tires, coolant sys ect...)

  We went with Kigali Car Rental because of the 5 star reviews on Tripadvisor and were not disappointed. We used the SUV to explore Rwanda. We travelled to Akagera National... read more Park and lake Kivu. Most of the time, road conditions are very good. However, there are some dirt road sections where the SUV comes in handy, especially after rain. We had the car for 6 days and ended up extending for one more day. A simple WhatsApp message to Frank sufficed. Great communication, indeed. We also used his transfer service to the airport. No potential for improvement. I recommend! Tobias

  Kigali Car Rentals is affordable, and dependable. I rented their 4X4 Prado, and traveled with it around the country, and didn’t have any problem. The Kigali Car Rentals staff were... read more available via phone if I needed any assistance.

  Experiencing Rwanda by car added so much flexibility and freedom to our time there. If you are a person who has a sense of adventure, enjoys pulling over along a... read more drive and finding places to explore, and want the ease of traveling a city without negotiating motto or taxi prices, a rental car is a great choice!

Frank was quick to reply to us after our request for a quote, and from then on, his communication never disappointed. When we arrived to Rwanda, Frank met us at our location and in no time, we were set up with our car, ready to go! The car was in good condition -an automatic- and whenever we had a question or needed help, Frank was available. When our trip was extended, we were easily able to extend our rental, as well, which added so much to our trip. The ease of working with Frank and the quality of his service more than matched our expectations. Would highly recommend renting a car when in Rwanda if you are planning to travel across the country, and renting from Frank with Kigali Car Rentals.

  was easy to communicate with Frank. car was is very good condition. it is easy to drive yoursefl in Rwanda. fair pices

  We have rent a Rav4 in order to drive around Rwanda (basically all the National Parks). We were very happy with the car. We did not have any problem with... read more it. Franck was available and very professional.
We recommend this company.

  Took a trip into Rwanda, so that our company may hold the 1st Standard Duathlon Event in Rwanda (Nyagatare) - Kigali Car Rentals helped us out! Communication was great, the... read more ease of usage, as well the RAV4 itself! The process and affordability was spot on - you can’t go wrong!

  We organised a driver and car through Frank at Kigali cars. Communication beforehand was excellent and the car arrived on time at the right location. Our driver, Emmanuel, was very... read more helpful throughout our trip to see the gorillas in Uganda and basically acted as a tour guide over the 4 days of our trip. Emmanuel went above and beyond what was required / expected and was also fun to chat with during the long drives.

  This is definitely one of the most impressive experience in Rwanda of mine. I searched about more than 20 companies online and found this agency was the cheapest option for... read more a solo traveler. It costed only a half of normal standard price of Safari tour companies. But still, the experience is so awesome and never be forgettable.

The itinerary was like meeting with the driver at 5 in the morning and we headed to the akagera National Park taking two and a half hours, arriving at the park at around 7:30. We had a spent almost 7 hours there to go through the south gate to the north gate, almost the entire places of this National Park.
Capturing a lots of animals running around Savannah, the scenery was almost like something on movie. On the road we've got a small trouble as we are stuck in the mud, however the other ranger give us some help to get out of the mud and also a great experience for me to feel 'Africa' (I would say such little happenings make your experience special, rather than just visiting a zoo)!

I'm very sure to be back here in the near future and will hopefully contact to this company again.

  Great car and service, super easy and reliable communication with frank via WhatsApp. Driver was on time and the whole rental was safe and sound. Will rent again with frank... read more and KigaliCarRental.

  Frank delivered on all on his promises, We wanted a Rav 4 and we got a black, very well maintained Rav 4, That was actually newer than i was expecting... read more (Bonus). Car drove lovely, everything worked as it should have with the car. make sure you get an automatic, Really glad we had an auto in the end. Frank was very quick to reply to emails, and couldn't have been more helpful. The car was delivered on time to our hotel and was picked up on time from the same hotel. They told me not to speed and what happened, i got done by a speed camera after being in the car after the first 20mins (Speed cameras do work and they will get you, Don't take the risk). They do tell you not to drive at night, after Leaving The volcanoes later than planned, we ended up getting in to Kigali at night, Truly an experience i never want to go through again, i think i aged about 20yrs in the process and i was in the passenger seat. I didn't think it would be that bad at night, wrong!! Don't take the risk if it can be avoided it's just not worth it. Would only hire a vehicle From these guys in future.

  Rented a car here to go to Akagera. It was a Prado in perfect condition. Delivery and return was taken perfect care of.

  Would totally recommend, Frank gives excellent service and always responds quickly on whatsapp or by call. He also provided us some camping equipment at a good price. The car was... read more in good conditions to drive around the country for around 10 days.
Beware of traffic cameras !!!

  We rented a Toyota Rav4 for 2 weeks. The overall experience was okay but we had some disappointments: we found a lot of cockroaches in the car, which was very... read more annoying and disgusting. The car was dirty and one of the tire was a little bit flat. But Frank answers quickly (and lapidary) on Whatsapp, that is for sure.

  Had a very good experience using Kigali Car Rentals. Frank was very helpful and facilitated that a vehicle was dropped off at our place of accommodation the night before so... read more that we were able to leave to Akagera very early the following morning. Vehicle was reliable (Toyota Rav) and perfect for my wife and I.

  We rented a Rav4 for a week from Frank. Great service, speedy response to emails and generally very positive experience. They dropped off and picked up the car from our... read more hotel making everything really easy.

Would recommend.